||2 of 2 people found the following review helpful.| Very effective handbook|By K. Abrams|I coach people in active listening and was looking for a helpful resource. It's a booklet (not a book), which is perfect for my clients' needs. In addition to defining and detailing what active listening is, this booklet provides a helpful survey/assessment so one can determine her/his strength's in active listening and specific tips to foc|About the Author|This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of
Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead....
[PDF.mz11] Active Listening: Improve Your Ability to Listen and Lead (J-B CCL (Center for Creative Leadership)) Rating: 3.59 (500 Votes)
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You easily download any file type for your device.Active Listening: Improve Your Ability to Listen and Lead (J-B CCL (Center for Creative Leadership)) | Michael H. Hoppe. A good, fresh read, highly recommended.
