||1 of 1 people found the following review helpful.| you can see yourself and others in this simple model of how people react and what they really want|By mark|Easy to read book that identifies 4 points on a compass of personal behavior . Task vs people focussed. Helps you understand what some of your colleagues may be thinking and why they react as they do.
Also identifies strategies for dealing with people that ma
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
[PDF.cr09] Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (The McGraw-Hill Professional Education Series) Rating: 3.93 (453 Votes)
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You can specify the type of files you want, for your gadget.Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone (The McGraw-Hill Professional Education Series) | Dr. Rick Brinkman, Dr. Rick Kirschner. I was recommended this book by a dear friend of mine.
