||0 of 0 people found the following review helpful.| Quite good, but a little dense.|By David H. Hawley|Quite good, but a little dense.|0 of 0 people found the following review helpful.| Four Stars|By Steeler65|Good reference
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In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they...
[PDF.rl39] IT Service Management Based on ITIL® 2011 Edition Rating: 3.73 (613 Votes)
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You can specify the type of files you want, for your gadget.IT Service Management Based on ITIL® 2011 Edition | Pierre Bernard. I really enjoyed this book and have already told so many people about it!
