||1 of 1 people found the following review helpful.| A must read for all human beings!|By Gregory G.|This book should be mandatory as part of all state funded public education programs, rather than elective as an adult. Easy to read book. After reading, one should find many ways to utilize the tools in this book. I have benefited emensly personally on professionally. The observation tools alone allow me to recognize when dialog
How Do You Communicate When the Stakes Are High?
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In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate ...
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